Cancellation policy

Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions Cancellation Policy

When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely, and you'll be charged for each of these deliveries, unless you cancel prior to your shipment date. 
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. You can also cancel your subscription by calling customer service at 877-271-3570 Monday – Friday 8 AM – 4 PM or emailing at customerservice@medtrition.com.

Medtrition’s subscription program is intended exclusively for individual consumers purchasing products for personal or household use. The program is not designed for bulk purchasing, commercial use, wholesale distribution, or resale. By enrolling in our subscription program, you agree that products purchased through the program are for personal or household use only and may not be purchased for resale or redistribution without prior written authorization from Medtrition. 

Medtrition reserves the right, at its sole discretion, to review, limit, suspend, or cancel any subscription or subscription order if we reasonably suspect bulk purchasing, unauthorized resale, commercial distribution, or misuse of the subscription program. Customers interested in purchasing Medtrition products in bulk or for wholesale purposes should contact info@medtrition.com to discuss authorized purchasing options.

See our Return and Refund Policy for more details on returns and refunds.